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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Lawrence Britton

Lawrence Britton

January 24, 2026

1  out of  5
rating by Lawrence Britton
"During a difficult time my sister and I asked for information, had to drive to office, their exuse was they did their due diligence. The called, while my sister was very ill. Would not respond to emails. I switched homeowners to USAA."
We responded:
"Mr Britton, sorry you had a bad experience in a trying time. Unfortunately, State Farm has strict protocols on certain forms, and a wet/live signature is warranted. This was one of those times. Kevin"
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Joe Phan

April 1, 2024

5  out of  5
rating by Joe Phan
"I love this State Farm agency so much. Kevin and his team (Amber & Kyle) are always helping me out. Sweet and caring people, I highly recommend if anyone looking for new insurance or agent!"
We responded:
"Thank you Joe, we greatly appreciate your comments and your patronage!"
Profile photo of Gregory H.

Gregory H.

February 7, 2024

5  out of  5
rating by Gregory H.
"Great advisor. We've been with him and his staff for over 3 yrs. Always available and very responsive to our needs."
We responded:
"Thank you Greg, we appreciate your trust!"
Profile photo of Theresa Edwards

Theresa Edwards

February 2, 2024

5  out of  5
rating by Theresa Edwards
"Kevin and his staff (Amber and Kyle) are amazing! They really care about their customers, take time to explain everything, and are great at answering your questions. I've been working with Kevin for over 20 years and I have been very satisfied."
We responded:
"Thank you Theresa! The feeling is mutual!"
Profile photo of Greg Schneider II

Greg Schneider II

March 20, 2023

1  out of  5
rating by Greg Schneider II
"Been with them over 3 years. They were great until I had a problem. A person ran a red light and hit my car. It was established that it was the other drivers fault. I still had to pay my $500 deductible and my insurance went up 20%. This was after they assured me it wouldn’t happen by 2 different people there. Their reason was “inflation”. So they got their raise out of me either way. Never listen to what they say it’s just to get you off the phone and on to the next person"
We responded:
"Greg, sorry to hear about your frustration. Your claim is in subrogation, so hopefully we are successful in recovering your deductible as well as our expenses from the at-fault party. Please give me a call to discuss any other questions you may have. "
Profile photo of Beth Usselman

Beth Usselman

September 13, 2022

5  out of  5
rating by Beth Usselman
"I've been with Kevin's agency for 20 years. They've guided me through obtaining different ins. products and are helpful when I've had claims. I'm always happy to see their phone calls come through cause they're calling to help!"
We responded:
"Hi Beth, thank you for the kind words!! We have always enjoyed our relationship as well. I hope you are well! Kevin"
Profile photo of Bruce Stephens

Bruce Stephens

July 25, 2022

5  out of  5
rating by Bruce Stephens
"Good service"
We responded:
"Thanks Bruce, I appreciate your kinds words, and will pass onto my great team!"
Profile photo of Rusty Laffoon

Rusty Laffoon

September 25, 2020

5  out of  5
rating by Rusty Laffoon
"Kevin is a really good agent for a Cowboys fan."
We responded:
"Rusty, I'm pleased you were able to receive great service from our Agency! I'm guessing you like our Patrick Mahomes national advertising??"
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PORTIA SCHILTZ

July 7, 2020

5  out of  5
rating by PORTIA SCHILTZ
"They are very helpful and so friendly!"
Profile photo of Jessica Williams

Jessica Williams

January 5, 2020

5  out of  5
rating by Jessica Williams
"You know- I've been with Kevin Sheild's State Farm Insurance since the beginning, 21 years now, and I give State Farm 4 stars, but Kevin Sheilds' office 5 stars. They get back to my emails and calls relatively quickly and are always considerate and helpful."
We responded:
"Hi Jessica, thanks for the 5-star review! You are too kind!

We enjoy having you as a client!

Kevin"
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Paul Pillar

December 2, 2019

5  out of  5
rating by Paul Pillar
"Great agent!"
We responded:
"Thanks for the kind words Paul!"
Profile photo of Valerie Newby

Valerie Newby

October 11, 2019

5  out of  5
rating by Valerie Newby
"Kevin Shields and his staff (Cerissa, Cyle, and Chandler), are the best. Our family has been clients of Kevin’s and his staff since before he took over for Paulette. Whenever we contact the office, Kevin and his staff are very friendly, prompt, and efficient to help us in whatever means they can, within their control to secure the best outcome on the situations at hand. We are treated like family as they take great care to go above and beyond to help us resolve our insurance needs."
We responded:
"Valerie, I hope your move is going smoothly! Kevin"
Profile photo of Fathi D.Abdillahi

Fathi D.Abdillahi

June 3, 2018

5  out of  5
rating by Fathi D.Abdillahi
"Very helpful, an amazing team, Kevin Shields State Farm is always the best."
We responded:
"Thank you for the kind review! Kevin"
Profile photo of CHRIS LIES

CHRIS LIES

December 15, 2016

5  out of  5
rating by CHRIS LIES
"We have dealt with Kevin and his team at State Farm for several years now. Every time we have questions they are answered in a timely and polite manner. We have traded vehicles several times which includes changes in insurance coverage and as always they rise to the occasion to assist us with no hassles!! I would definitely recommend them to anyone needing any insurance needs!!"
We responded:
"Thank you Chris! Kevin"