State Farm® Insurance Agent Kevin Shields
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Lawrence Britton
January 24, 2026
"During a difficult time my sister and I asked for information, had to drive to office, their exuse was they did their due diligence. The called, while my sister was very ill. Would not respond to emails. I switched homeowners to USAA."
"Mr Britton, sorry you had a bad experience in a trying time. Unfortunately, State Farm has strict protocols on certain forms, and a wet/live signature is warranted. This was one of those times. Kevin"
Joe Phan
April 1, 2024
"I love this State Farm agency so much. Kevin and his team (Amber & Kyle) are always helping me out. Sweet and caring people, I highly recommend if anyone looking for new insurance or agent!"
"Thank you Joe, we greatly appreciate your comments and your patronage!"
Gregory H.
February 7, 2024
"Great advisor. We've been with him and his staff for over 3 yrs. Always available and very responsive to our needs."
"Thank you Greg, we appreciate your trust!"
Theresa Edwards
February 2, 2024
"Kevin and his staff (Amber and Kyle) are amazing! They really care about their customers, take time to explain everything, and are great at answering your questions. I've been working with Kevin for over 20 years and I have been very satisfied."
"Thank you Theresa! The feeling is mutual!"
Greg Schneider II
March 20, 2023
"Been with them over 3 years. They were great until I had a problem. A person ran a red light and hit my car. It was established that it was the other drivers fault. I still had to pay my $500 deductible and my insurance went up 20%. This was after they assured me it wouldn’t happen by 2 different people there. Their reason was “inflation”. So they got their raise out of me either way. Never listen to what they say it’s just to get you off the phone and on to the next person"
"Greg, sorry to hear about your frustration. Your claim is in subrogation, so hopefully we are successful in recovering your deductible as well as our expenses from the at-fault party. Please give me a call to discuss any other questions you may have. "
Beth Usselman
September 13, 2022
"I've been with Kevin's agency for 20 years. They've guided me through obtaining different ins. products and are helpful when I've had claims. I'm always happy to see their phone calls come through cause they're calling to help!"
"Hi Beth, thank you for the kind words!! We have always enjoyed our relationship as well. I hope you are well! Kevin"
Bruce Stephens
July 25, 2022
"Good service"
"Thanks Bruce, I appreciate your kinds words, and will pass onto my great team!"
Rusty Laffoon
September 25, 2020
"Kevin is a really good agent for a Cowboys fan."
"Rusty, I'm pleased you were able to receive great service from our Agency! I'm guessing you like our Patrick Mahomes national advertising??"
PORTIA SCHILTZ
July 7, 2020
"They are very helpful and so friendly!"
Jessica Williams
January 5, 2020
"You know- I've been with Kevin Sheild's State Farm Insurance since the beginning, 21 years now, and I give State Farm 4 stars, but Kevin Sheilds' office 5 stars. They get back to my emails and calls relatively quickly and are always considerate and helpful."
"Hi Jessica, thanks for the 5-star review! You are too kind!
We enjoy having you as a client!
Kevin"
Paul Pillar
December 2, 2019
"Great agent!"
"Thanks for the kind words Paul!"
Valerie Newby
October 11, 2019
"Kevin Shields and his staff (Cerissa, Cyle, and Chandler), are the best. Our family has been clients of Kevin’s and his staff since before he took over for Paulette. Whenever we contact the office, Kevin and his staff are very friendly, prompt, and efficient to help us in whatever means they can, within their control to secure the best outcome on the situations at hand. We are treated like family as they take great care to go above and beyond to help us resolve our insurance needs."
"Valerie, I hope your move is going smoothly! Kevin"
Fathi D.Abdillahi
June 3, 2018
"Very helpful, an amazing team, Kevin Shields State Farm is always the best."
"Thank you for the kind review! Kevin"
CHRIS LIES
December 15, 2016
"We have dealt with Kevin and his team at State Farm for several years now. Every time we have questions they are answered in a timely and polite manner. We have traded vehicles several times which includes changes in insurance coverage and as always they rise to the occasion to assist us with no hassles!! I would definitely recommend them to anyone needing any insurance needs!!"
"Thank you Chris! Kevin"